Server/Desktop Support Specialist, Town of Greenfield

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Server/Desktop Support Specialist
Town of Greenfield
Responsible for support of server/desktop operating systems, hardware configuration, webpage, and user support, including scheduling and maintaining existing operational functions, responding to non-scheduled service calls, diagnosing and resolving operating issues, and supporting and developing new system project plans. Installs and maintains server and desktop systems, related components, peripherals, operations systems, configurations, utilities, office automation and other applications; provides support for Microsoft office automation applications. Connects server and desktop to networks and other interoperable devices and peripherals. Performs or coordinates server and desktop installation and maintenance. Bachelors degree in computer science or related field or five years of proven experience, or a combination of education and experience that enables performance of all aspects of the position. Experience in assisting users remotely and on-site is required. Two years experience: troubleshooting network connectivity and VPN related issues; basic routing and switching concepts; Windows Server administration; incident management; server, desktop and Microsoft Office (all versions) troubleshooting; laptop, desktop and server hardware support. Knowledge of G Suite preferred. Must have a valid driver's license. Position description and employment applications available at: or Human Resources, Town Hall, 14 Court Square, Greenfield, MA 01301. Please mail your application to Human Resources or send via email to: Applications will be accepted until position is filled. No phone calls please. EEO (posted 1/11 exp. 2/11)