EXAMPLES OF DUTIES: Assists the Treasurer/Collector with tax/bill collections and administrative tasks. Receives, records, balances, reconciles receipts, and answers customer inquiries; provides guidance and research and responds to questions from taxpayers; and inquires. Posts payments, exemptions, abatements to accounts, issues municipal lien certificates, prepares and issues refunds. Verifies accuracy of tax bills. Tracks delinquent bills and mails payment demand notices. Monitors payment plans for past due real estate accounts. Tracks betterments and issues pay off amounts.

MIN. QUALIFICATIONS: High school degree plus two year degree or certificate in accounting or finance or other related field, bachelor’s degree preferred; and three to five years of experience in municipal accounting and customer service or an equivalent combination of education, training and experience are required. Certification as Asst. Collector by the Massachusetts Collector and Treasurer Association highly preferred and encouraged. Must be able to be Surety Bonded.

HOURS: Monday – Friday 8:30 a.m. – 4:30 p.m., 1 hour of unpaid lunch

LOCATION: Wilbraham Town Offices, 240 Springfield St., Wilbraham, MA 01095

SALARY: Grade 7, Step 1 $55,614, to Step 12 $72,934 DOQ, 35 hours week, non-union, full benefits, opportunity for advancement

CLOSING DATE FOR APPLICATIONS: Friday, October 11, 2024 at 4:30 p.m.

COMPLETE EMPLOYMENT APPLICATION ONLINE AT WWW.WILBRAHAM-MA.GOV OR SUBMIT TO: Herta Dane, HR Coordinator, Town of Wilbraham, 240 Springfield St., Wilbraham, MA 01095

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