Town of Auburn 9-1-1 Communications Center

     Civilian, Full Time 911 Emergency Dispatcher                  


Position:  Civilian, Full Time 911 Emergency Dispatcher, Town of Auburn

Hours of work:  Rotating Schedule. 4 days on/2 days off. 40 hours weekly. Possibility of being forced into work. Shifts include weekends and holidays.

Salary:  $24.12 per hour, yearly step increases and shift differential for evening / over night shifts.

Reports to: Work performed under the direct supervision of the Communications Director, shift supervisor and the Police & Fire Chiefs.

Summary:  The town of Auburn Communication Center is looking to establish a list of qualified candidates for full-time and part-time public safety dispatcher positions for immediate and future openings. All emergency calls are received and dispatched through the Communications Center. Duties include but are not limited to answering and processing all incoming calls for Police, Fire, EMS, DPW and Animal Control Operations. Perform routine to complex clerical and dispatching work in the operation of the town’s Communication Center. Work involves frequent telephone contact with members of the public via the business lines and emergency 911 calls; assisting walk-ins for service; assisting the public; performing prisoner checks. Monitors multiple radios and cameras around town and the Police station. Dispatching Police, Fire and EMS. Many situations are emergency in nature and the individual must be able to think and act clearly and calmly. Ability to multitask is required. Applicants must be available to work nights, weekends and holidays.

Job description available upon request.

Interested Candidates should submit a cover letter and resume to:

Penny E. Ryan, Communications Director

416 Oxford Street North

Auburn, Massachusetts 01501


Facsimile: (508) 832-7781