Worcester, MA, an innovative city with a population 180,000+, is currently seeking a seasoned IT professional to join the leadership team within the Technical Services Department. The Department provides a wide-range of centralized technology services to a 1,700+ user community including: networks and system management, financial production processing, application development and support, GIS, office automation, public safety support, desktop and mobile device support, document imaging, citywide video surveillance, website development/support, Internet services, data analytics/visualization, security and cybersecurity awareness.

The Deputy Director of Technical Services will assist the Chief Information Officer (CIO) with managing the daily technical, operational and administrative functions; including but not limited to development of policies/procedures to ensure protection of city’s IT assets/data/security/privacy; project management and oversight of department’s strategic objectives; development/ongoing management of operating and capital budgets; as well as collaborating with the CIO in the technology vision and planning process, regularly evaluating new technologies.

The Deputy Director will help provide an effective and secure technology infrastructure and deliver innovative, high-quality information technology in support of the City of Worcester’s mission-critical needs. The Department provides a wide-range of centralized technology services to a 1,700+ user community. The qualified candidate will have an overall knowledge of IT operations; experience managing technical support organization; excellent interpersonal, written, and verbal communication skills; the ability to communicate with user community about concepts, ideas, and requirements; strong understanding of IT systems, infrastructure, security, and emerging technologies; ability to handle multiple projects and re-prioritizations in a fast-paced technical environment; and strong planning and organizational skills. This position requires reliable transportation to travel to other locations as needed.

MINIMUM REQUIREMENTS:

  • Bachelor’s degree computer science, business administration, public administration or related field
  • Seven to 10 years’ experience with managing an Information Technology department
  • Valid MA Driver’s License

PREFERRED QUALIFICATIONS:

  • Master’s degree computer science, business administration, public administration or related field
  • Five plue years’ experience managing an Information Technology Department in the public sector

SALARY RANGE: $75,218.54 – $116,237.16 annually, full-time

To apply, please visit: www.worcesterma.gov/employment or send resume and cover letter on or before Friday, May 17 to: City of Worcester, 455 Main St., Room 109, Worcester, MA 01608. Cover letter and resume required for consideration. Preference given to Worcester Residents. The city of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall Human Resources, 508-799-1030, HR@Worcesterma.gov.