Member Services Associate

Job Description

This is a great place to work – interesting and challenging, and we all work well together – which makes the days fly by. Plus the retirement plan!

• Lifetime retirement benefits. (40 years worked at age 63 earns 80% of five-year salary average)!
• Plenty of paid time off:
  • 13 1/2 holidays
  • Up to four weeks vacation per year
  • 15 sick days per year
  • Threepersonal days per year
• Annual pay raises:
  • Cost of living increase on January 1
• Work schedule is 8:30 a.m. to 4:30 p.m. daily with half hour lunch (37.5 hour week)
  • Optional 8 a.m. to 4:30 p.m. with shortened Friday 8 a.m.– 2 p.m. (TGIF!)
• Lots of insurances available:
  • Health and Life Insurance of which 75% is paid by FRRS
  • Dental, Vision, Cancer
  • Additional Life Insurance coverage
  • Long-term and Short-term disability insurance

This full-time position requires excellent organization and communication skills, and consistent accuracy. The successful candidate will be comfortable with all office equipment, have good computer skills, and be able to focus on individual projects as well as be a member of the team. Customer service experience necessary and accounting experience is a plus. Knowledge of M.G.L. Chapter 32 is preferred. Pay range $55,000 – $60,000. Deadline for application is August 14. Download a copy of the job description at: FRRSMA.com (or call 413-774-4837). Email resume to: [email protected] and [email protected]. We also are an AA/EOE employer.