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Our members are the local governments of Massachusetts and their elected and appointed leadership.
Public Safety Dispatch
Unit: NEPBA Local 101
Reporting To: Public Safety Dispatch Supervisor
Wages: $835.59 per week
Hours: Depending on shift assignment. Work schedule is four days on, two days off. Shifts are currently 7 a.m. – 3 p.m., 3 p.m. – 11 p.m., 11 p.m. to 7 a.m.
Location: Public Safety Building
Application Deadline: Open Until Filled
The Public Safety Dispatcher is responsible for providing the public with the quickest possible response to requests for police and fire emergency and general services by efficiently and diligently dispatching messages to the field units. Provides aid and support to the police officers and fire fighters by ensuring that messages are clear, concise and timely. Maintains accurate and uniform documentation procedures for all dispatch activity through proper utilization of the NG-911 system and the department’s computer aided dispatch (CAD) system and is fully familiar with the procedures for all other data recording and entry responsibilities assigned to the Dispatch Center.
Working under the direction of the Dispatch Supervisor, perform the following functions:
Work is generally performed inside a building. Work environment is characteristic of an office environment, with even walking surfaces. Noise levels vary and include telephone rings, sirens, intercom calls, and office environment noises.
Work is generally performed inside a secure room, with low ambient light, multiple computer screens, and blinking lights from dispatch equipment.
The work is generally of an intellectual nature. While performing the functions of this job, the employee is required to sit for prolonged periods. Frequently required use hands to finger, handle, type, and activate buttons, levers, and other hand based controls. Specific vision abilities required include close and medium distance vision and the ability to adjust focus. Must be able to hear normal sounds, distinguish sound as voice and communicate through human speech. This position requires the ability to operate a keyboard, computer mouse, telephone, writing tools and other office equipment.
Submit resume, cover letter and completed application to: Kerry Colburn-Dion, Assistant Town Manager/Human Resources Director, Town Manager’s Office, Town of Wilmington, 121 Glen Road, Wilmington, MA 01887-3597, or via email at: firstname.lastname@example.org.
If submitting by email please use “Position: Dispatcher” in the subject line. Resume, cover letter and completed application may be attached as a PDF to the email. Please note, we will not reformat or fix formatting issues if sending electronically in a file type other than PDF.