Veterans Service Officer

The town of Westford seeks a dedicated Veterans Service Officer to support military veterans and their families in accessing local, state and federal benefits. This full-time position (37.5 hours/week) reports to the Assistant Town Manager and offers a salary of $65,718 – $72,407, dependent on qualifications and experience.

View the full job description: westfordma.gov/DocumentCenter/View/15965/Veterans-Service-Officer-Job-Description-2-2025

Key Responsibilities:

• Assist veterans and their families with benefits related to employment, education, medical care, and burial services.
• Determine eligibility for benefits through interviews and investigations.
• Prepare and follow up on applications and claims.
• Ensure proper maintenance of veterans’ graves and memorials.
• Organize Memorial Day, Veterans Day, and 9/11 ceremonies.
• Develop outreach initiatives and coordinate with town departments.
• Manage the department budget and supervise staff.

Qualifications:

• Honorably discharged U.S. Veteran.
• Completion of Massachusetts Veterans’ Services training within six months.
• VA accreditation within one year.
• Proficiency in Microsoft Office and social media.
• Strong knowledge of veterans’ benefits laws and excellent interpersonal skills.

How to Apply:
Interested candidates should use Reference Requisition #: 25-554-V when submitting a resume to: Human Resources, Town Hall, 55 Main St., Westford, MA 01886, or email HR@westfordma.gov.