Website contest entries due Oct. 27

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The MMA is now accepting entries for its Municipal Website Awards, which will be presented at the MMA Annual Meeting in January 2018.
The awards recognize excellence in customer service, functionality, convenience and government transparency delivered by a municipal website.
Chief municipal officials may simply fill out a short nomination form to enter the contest.
The awards will recognize the best municipal websites in four population categories: under 5,000; 5,000-15,000; 15,000-50,000; and 50,000-plus. Judges will choose one winner in each population category and will evaluate municipal websites based on the following criteria:
• Clear branding as the official municipal government site, with local government address and hours prominently listed
• Intuitive navigation tools and organization of material
• Robust search function
• Current and timely information
• Availability of public records
• Mobile-friendly or mobile-responsive design
• Resources for residents such as the ability to apply for licenses and permits, pay bills, order documents, and make suggestions
• Tools to promote economic development (e.g., ability to obtain licenses and permits or view list of developable land and vacant sites)
• Information about departments (e.g., key personnel, contact information, office hours, and department mission or purpose)
• Use of social media and tools for online community engagement
• Visual appeal and overall experience
For more information, contact Vanessa Calaban at the MMA at (617) 426-7272, ext. 121, or
The entry deadline is Oct. 27.