Chief Information Officer

Job Description

About the Role:

The Chief Information Officer leads the city of Everett’s technology strategy, infrastructure, and operational improvements. This role manages and mentors a small IT team while driving innovation, security, and long-term digital initiatives to support city operations.

Duties and Responsibilities:

Essential duties include, but are not limited to:

• Lead and implement city technology initiatives and departmental policies;
• Manage IT staff, budgets, project plans, and the multi-year capital plan;
• Oversee IT infrastructure, cybersecurity, MFA implementation, and system maintenance;
• Collaborate with department heads to develop technology solutions and improve operations;
• Ensure compliance with IT purchasing policies, state laws, best practices, and records retention requirements;
• Develop and maintain the city’s digital and information technology strategy;
• Identify and apply for relevant grants;
• Provide quality customer service and maintain an organized, efficient work environment; and
• Perform related duties as assigned.

Minimum Entrance Qualifications:

Bachelor’s degree in computer science and 10 years of relevant IT experience, or an equivalent combination of education, training, and experience.

Knowledge, Skills and Abilities:

• Strong knowledge of networking, cybersecurity, MFA, VoIP, Microsoft technologies, VMware, and virtualization;
• Five years of technology leadership and project management experience; and
• Excellent verbal, written, and team management skills.

View full job description here.