An MMA webinar today covered how to skillfully manage internal conflict, neutralize its negative effects, and maintain a positive and healthy work culture. Katie Gilfeather, an employee assistance program professional and clinician with AllOne Health, began by discussing common causes of conflict, saying that inadequate communication and perceived performance issues are prominent influences. AllOne Health…

An MMA webinar today showcased how to use social media as a tool to communicate and engage with local communities while complying with the unique legal and ethical requirements imposed on municipal officials. Sean Dugan, the director of communications and special projects in Lexington, opened the session by highlighting the benefits of using social media…

The MMA today co-hosted a webinar with Health Resources in Action to review best practices for engaging residents in municipal decision-making processes. Ben Wood, HRiA senior director of policy and practice, began by reviewing the “spectrum of engagement” and describing community involvement, impact, trust, and communication along a continuum. Ideally, Wood explained, resident engagement begins…

Nearly 400 local officials attended an MMA webinar today focused on effective public meeting facilitation. Adams Select Board Vice Chair Christine Hoyt opened the session by reviewing steps for building a meeting agenda. She said it’s important to plan ahead and specify the time, input expected from content experts, and supporting materials or technology needed…

During an MMA webinar, attorney Lauren Goldberg gave nearly 900 municipal officials tips to prepare for and handle “First Amendment audits.” Municipalities are increasingly subjected to self-annointed “auditors” who record their interactions with public officials and post videos to social media, such as YouTube. “Auditors” see recording and posting these interactions with public officials and…

A MMA webinar to help municipalities prepare for a wide-ranging cannabis law that takes effect Nov. 9.

An MMA webinar covered effective conflict management and de-escalation strategies that local officials can use to reduce tensions that can arise with constituents.

Presented by the Massachusetts Select Board Association

The MMA legislative team provided a recap of the 2022 legislative session, as well as an in-depth discussion of some issues of particular importance to select boards.

Members of the MMA’s Legislative Division covered key items that passed (or didn’t), as well as what’s on the horizon. They also answered questions from members.

Mass. Dept. of Operational Services Division webinar presentation, June 14, 2022

Presented by the Massachusetts Municipal Management Association and the Massachusetts Interlocal Insurance Association, this webinar focuses on how to identify, monitor and address risks in municipalities.

A Massachusetts Select Board Association webinar discussed the technology and staffing resources required for municipalities to run successful virtual and hybrid meetings.

Presented by the Massachusetts Municipal Councillors' Association

2022 MMA Annual Meeting and Trade Show webinar: This panel examined ransomware and provided guidance and resources to address it.

2022 MMA Annual Meeting and Trade Show webinar: Municipal attorneys brought attendees up to speed on important developments in municipal law as they relate to Massachusetts cities and towns, in areas such as land use and zoning, municipal finance and taxation, public governance, and other areas with significant developments.

2022 MMA Annual Meeting and Trade Show webinar: Attendees learned about programs and platforms being used to disseminate important information, new strategies developed to provide opportunities for online engagement and participation, and steps to bring communities back together for safe in-person connection.

Presented by Massachusetts Municipal Management Association

Presented by the Massachusetts Municipal Councillors’ Association

Presented by the Massachusetts Select Board Association

Commonwealth of Massachusetts Supplier Diversity Office (SDO)

Presented by the Massachusetts Select Board Association

Presented by Association of Town Finance Committees

Presented by the Massachusetts Select Board Association and the Massachusetts Interlocal Insurance Association

Presented by the Massachusetts Municipal Councillors’ Association

Massachusetts Select Board Association’s annual Leadership Conference series

Presented by the Massachusetts Municipal Select Board Association and the Association of Town Finance Committees