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Introduction to Developing Municipal Financial Policies

Introduction to Developing Municipal Financial Policies

This webinar covers core financial policies and how municipalities can develop them, providing policy examples and advice. Recommended audience: Finance directors, chief municipal officials

Municipal Finance Rules and GuidelinesWebinarfreePublication Date: Jun 03, 2025

Open Forum With KP Law: Navigating Public Records and Open Meeting Laws

Open Forum With KP Law: Navigating Public Records and Open Meeting Laws

This webinar offers an extended opportunity for questions and answers on the state’s open meeting and public records laws. Recommended audience: all members

Open Meeting, Public Records, Ethics LawsWebinarfreePublication Date: May 27, 2025

Demystifying DEI: Legal DEI Practices and How to Apply Them to Your Community

Demystifying DEI: Legal DEI Practices and How to Apply Them to Your Community

This panel discussion covers DEI concepts and why the work is important to municipalities. Recommended audience: chief municipal officials, all members

Diversity, Equity and InclusionWebinarfreePublication Date: May 07, 2025

Office of the Veteran Advocate (OVA): Resources Available to Municipalities and their Veterans

Office of the Veteran Advocate (OVA): Resources Available to Municipalities and their Veterans

This webinar offers an introduction to the Office of the Veteran Advocate, highlighting ways the agency can support municipalities and providing examples of its work with the town of Ludlow. Recommended audience: chief municipal officials

Municipal OperationsWebinarfreePublication Date: Apr 30, 2025

AI Basics for Local Government

AI Basics for Local Government

This webinar provides an introduction to using artificial intelligence in municipal work, reviewing generative AI and specific municipal applications. Recommended audience: All members

Municipal Policies and ProceduresWebinarfreePublication Date: Apr 17, 2025

Citizens Academies: How to Engage Your Communities

Citizens Academies: How to Engage Your Communities

This webinar explores the positive impact of citizens academies on communities, offering key insights, best practices and lessons learned from local programs. Recommended audience: Communications officials, all members

Community EngagementWebinarfreePublication Date: Apr 09, 2025

Navigating Public Records and Open Meeting Laws

Navigating Public Records and Open Meeting Laws

This webinar offers an overview of the state’s public records and open meeting laws, including legal requirements and common violations. Recommended audience: All members

Open Meeting, Public Records, Ethics LawsWebinarfreePublication Date: Mar 19, 2025

Empowering Town Boards and Committees: Best Practices for Select Boards

Empowering Town Boards and Committees: Best Practices for Select Boards

The Massachusetts Select Board Association discusses strategies for empowering town boards and committee members, including outreach and communication, interviewing and onboarding. Recommended audience: Select board members

Municipal GovernanceWebinarPublication Date: Mar 12, 2025

An Insider's Look at Town Meeting

An Insider's Look at Town Meeting

The Massachusetts Select Board Association held a virtual workshop with the Massachusetts Moderators Association on Feb. 25 to discuss select board roles and responsibilities relative to town meetings. Recommended audience: Select board members, town moderators

Municipal GovernanceWebinarPublication Date: Feb 25, 2025

Multi-State Guidance Concerning Diversity, Equity, Inclusion and Accessibility Employment Initiatives

Multi-State Guidance Concerning Diversity, Equity, Inclusion and Accessibility Employment Initiatives

Released by the Commonwealth of Massachusetts and State of Illinois Offices of the Attorney General on Feb. 13, 2025.

Diversity, Equity and InclusionGuidancepdf - 367 KBPublication Date: Feb 13, 2025

Impacts of Immigration Executive Orders on Local Governments Webinar Resource: FAQ

Impacts of Immigration Executive Orders on Local Governments Webinar Resource: FAQ

From National League of Cities, International Municipal Lawyers Association, National Association of Counties, Jan. 31, 2025

Municipal GovernanceGuidancepdf - 211 KBPublication Date: Jan 31, 2025

Mutual Aid During Crisis and Every Day: Severe Weather, Wildfire, and Emergency Medical Services

Mutual Aid During Crisis and Every Day: Severe Weather, Wildfire, and Emergency Medical Services

This webinar gives an overview of the critical importance of mutual aid efforts during wildfires and other disasters, the legal framework, and the various systems in place to ensure that communities have the help they need. Recommended audience: Chief municipal officials

Municipal OperationsWebinarfreePublication Date: Jan 16, 2025

Getting Ahead of and Combating Misinformation: Strategies for Effective Management

Getting Ahead of and Combating Misinformation: Strategies for Effective Management

This webinar discusses strategies for local leaders to identify misinformation before it spreads, control misinformation that is circulating, and regain their message. Recommended audience: Communications officials, all members

Community EngagementWebinarfreePublication Date: Dec 10, 2024

Public Holiday Decorations in Your Community: Overview and Important Legal Considerations

Public Holiday Decorations in Your Community: Overview and Important Legal Considerations

This webinar reviews important legal considerations for municipal officials when making decisions on holiday displays and decorations. Recommended audience: All members

Municipal Policies and ProceduresWebinarfreePublication Date: Nov 18, 2024

First Amendment Audits: Practical Tips for Preparation

First Amendment Audits: Practical Tips for Preparation

This webinar discusses how to prepare for “First Amendment audits,” report the interactions, and determine follow-up measures. Recommended audience: Public-facing municipal officials

Municipal Policies and ProceduresWebinarfreePublication Date: Oct 22, 2024

Foundations of Municipal Communications

Foundations of Municipal Communications

This webinar focuses on the basics of municipal communications, including identifying audiences, crafting messaging, and selecting the best communication channels. Recommended audience: Communications officials, all members

Community EngagementWebinarfreePublication Date: Oct 15, 2024

Building Stronger Communities Through Civic Participation

Building Stronger Communities Through Civic Participation

This webinar discusses the roles of select board members in building stronger communities through civic participation. Recommended audience: Select board members

Community EngagementWebinarPublication Date: Sep 19, 2024

Mastering Municipal Branding: Best Practices and Benefits

Mastering Municipal Branding: Best Practices and Benefits

This webinar offers insights and discusses challenges related to developing and using a new municipal brand, and how it can positively impact economic development. Recommended audience: Communications officials, chief municipal officials

Community EngagementWebinarfreePublication Date: Jun 12, 2024

Municipal Law 101 with Murphy, Hesse, Toomey & Lehane

Municipal Law 101 with Murphy, Hesse, Toomey & Lehane

This boot camp with the municipal law team at Murphy, Hesse, Toomey & Lehane reviews key regulatory concepts, including ethics, the public records law, and the open meeting law. Recommended audience: Chief municipal officials, select board members, councillors

Open Meeting, Public Records, Ethics LawsWebinarfreePublication Date: May 08, 2024

Promoting Civil Discourse at Town Meeting

Promoting Civil Discourse at Town Meeting

This webinar reviews how to conduct meetings that promote civil public discourse by developing meeting rules, anticipating contentious issues, creating a climate for respectful deliberation, and managing disruptive behavior. Recommended audience: Town moderators, select board members

Municipal Policies and ProceduresWebinarfreePublication Date: May 02, 2024

Inspiring Climate Action: Effective Community Engagement

Inspiring Climate Action: Effective Community Engagement

This webinar reviews best practices for engaging different populations in climate planning and adapting to community needs, as well as re-evaluating the effectiveness of efforts over time. Recommended audience: All members

Climate ChangeWebinarfreePublication Date: Apr 30, 2024

Parliamentary Procedure at Council Meetings: A Practitioner’s View

Parliamentary Procedure at Council Meetings: A Practitioner’s View

This MMCA webinar focuses on the rules and procedures that govern how a city council meeting operates, including the role of “Robert’s Rules of Order” and individual city council rules. Recommended audience: Councillors

Municipal Policies and ProceduresWebinarfreePublication Date: Apr 24, 2024

Conflict Conversations (Part 2): Practical Tips for Productive Dialogue

Conflict Conversations (Part 2): Practical Tips for Productive Dialogue

This webinar reviews how to have productive conversations amidst tension and volatility, including how to stay clear-headed, unbiased, and empathetic when emotions are high. Recommended audience: All members

Community EngagementWebinarfreePublication Date: Apr 02, 2024

Spring 2024 Legislative Briefing

Spring 2024 Legislative Briefing

This virtual briefing with the MMA's Legislative team reviews recent regulatory and legislative activity, including the state budget, Municipal Empowerment Act, PFAS regulations, road and bridge funding, housing bond bill, and more. Recommended audience: All members

Municipal GovernanceWebinarfreePublication Date: Mar 28, 2024

Digitizing Municipal Records: Guidelines for Getting Started

Digitizing Municipal Records: Guidelines for Getting Started

This webinar discusses how to build a sustainable document management strategy, prepare files for digitization, and best practices for digitization while complying with Records Conservation Board requirements. Recommended audience: Chief municipal officials, all members

Municipal Policies and ProceduresWebinarfreePublication Date: Mar 19, 2024

Model Host Community Agreement Template

Model Host Community Agreement Template

Approved by the Cannabis Control Commission, Feb. 29, 2024

Marijuana and AlcoholRegulationspdf - 335 KBPublication Date: Feb 29, 2024

Empathy and Emotional Intelligence: The Customer Connectors

This webinar discusses how to leverage emotional intelligence to meet customer needs, defuse public anger, and disarm demeaning behavior while using active listening to build rapport and bolster the ability to express empathy. Recommended audience: All members

Municipal OperationsWebinarpaidPublication Date: Feb 14, 2024

Conflict Conversations: Empathetic Dialogue in Volatile Times

Conflict Conversations: Empathetic Dialogue in Volatile Times

This webinar shares practical tips for fostering constructive dialogue in challenging times and provides insight into how a trauma response can affect communication. Recommended audience: All members

Community EngagementWebinarfreePublication Date: Jan 11, 2024

Flag Flying Policies and Requests: What Municipalities Need to Know

Flag Flying Policies and Requests: What Municipalities Need to Know

This webinar reviews the U.S. Supreme Court decision in Shurtleff v. City of Boston, best practices for municipal flag flying policies, and how to handle requests from third parties to fly flags. Recommendation audience: Chief municipal officials, select board members, councillors, all members

Municipal Policies and ProceduresWebinarfreePublication Date: Jan 03, 2024

Cannabis Compliance: Reviewing the New Regulatory Requirements for Host Communities

Cannabis Compliance: Reviewing the New Regulatory Requirements for Host Communities

This webinar reviews the Cannabis Control Commission’s newly promulgated regulations and their impact on host communities.

Economic DevelopmentWebinarfreePublication Date: Dec 11, 2023