This webinar explores the spectrum of engagement, how to effectively communicate with constituents, and customizing outreach according to your target audience. Speakers: • Sean Dugan, Assistant Town Administrator, Easton • Jeremy Warnick, Director of Media Relations and Content Strategy, Cambridge • Kat Foster, Assistant Town Manager, Tyngsborough (Moderator) • Effective Constituent Communication: The Key to…

This webinar discusses the implications of the Cannabis Control Commission’s draft regulations on host community agreements and social equity.

This interactive webinar offers an extended opportunity for questions and answers about the state’s public records and open meeting laws.

Gathered by the National League of Cities. Examples of concrete policy and budgetary changes local elected officials have made to prioritize racial equity in their cities, towns and villages.

This webinar shares practical tips for de-escalating public anger, including how to maintain composure and use constructive language, how to respond rather than react, and how the timing of communication makes a difference.

This webinar gives an overview of the recent Supreme Judicial Court decision regarding public comment at local government meetings (Barron v. Kolenda) from a legal and operational perspective, and provides an update on MIIA’s code of conduct policy.

The local assessing function was the topic of a Massachusetts Municipal Management Association webinar on May 18 led by Chris Wilcock, bureau chief of local assessment at the Division of Local Services.

Developed through the U.S. Joint Ransomware Task Force (JRTF)

This webinar discusses each law in the context of municipal government, as well as practical considerations for municipalities given the March 2o23 Supreme Judicial Court decision regarding public comment at meetings of government bodies.

Published by the U.S. Cybersecurity and Infrastructure Security Agency, the U.S. National Security Agency, the U.S. Federal Bureau of Investigation, the United Kingdom National Cyber Security Centre, the Australian Cyber Security Centre, the Canadian Centre for Cyber Security, and the New Zealand National Cyber Security Centre.

This webinar highlights strategies for effective internal conflict management, including in the municipal workplace and within volunteer committees and councils, and for negating its negative effects and maintaining a positive and healthy work culture.

This webinar showcases how to use social media as a tool to communicate and engage with communities, while complying with legal requirements.

This webinar presents best practices for engaging residents in municipal decision-making processes and coordinating equitable efforts across the Commonwealth.

This webinar reviews guidelines for effective public meeting facilitation, including how to assemble an agenda, manage time efficiently, and respond to unruly attendees in cases where a meeting becomes emotionally charged.

This webinar offers an overview of First Amendment audits and how to prepare for one, including strategies for calmly communicating with auditors, reporting the interaction, and determining follow-up measures.

This webinar covers how a wide-ranging cannabis law enacted in 2022 is likely to affect host community agreements and community impact fees, as well as how municipalities can best position themselves in the changing environment.

This webinar covers effective conflict management and de-escalation strategies that local officials can use to reduce tensions that can arise with constituents.

A Massachusetts Select Board Association webinar on Oct. 14 covered trends in municipal charter and bylaw changes.

The MMA legislative team provided a recap of the 2022 legislative session, as well as an in-depth discussion of some issues of particular importance to select boards.

Members of the MMA’s Legislative Division covered key items that passed (or didn’t), as well as what’s on the horizon. They also answered questions from members.

Mass. Dept. of Operational Services Division webinar presentation, June 14, 2022

Presented by the Massachusetts Municipal Management Association and the Massachusetts Interlocal Insurance Association, this webinar focuses on how to identify, monitor and address risks in municipalities.

A Massachusetts Select Board Association webinar discussed the technology and staffing resources required for municipalities to run successful virtual and hybrid meetings.