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The town of Falmouth welcomes applications for an empathetic, patient, and detail-oriented Administrative Assistant with strong technology skills to join the Veterans’ Services Division of our Community Services department. This position helps veterans and their families navigate the steps required to access benefits, services, and community resources. The successful candidate will provide compassionate, ongoing support to veterans, including those who may be experiencing homelessness, mental health challenges, or other barriers to obtaining assistance.
This is a part-time, year-round, non-benefit-eligible position that works 19 hours per week. The selected candidate will have significant flexibility in establishing a regular schedule during standard business hours, Monday through Friday between 8 a.m. and 4:30 p.m. The 19 hours may be concentrated into as few as three weekdays, for example, Tuesday through Thursday, potentially allowing for a four-day weekend.
Minimum Qualifications: High school diploma or equivalent and a minimum of four years of progressively responsible administrative, secretarial, customer service, or related experience, including at least two years involving veterans’ services, human services, benefits administration, case support, or comparable work; or an equivalent combination of education, training, and experience that demonstrates possession of the required knowledge, skills, and abilities necessary to perform the essential functions of the position.
The successful candidate must demonstrate empathy, patience, sound judgment, discretion, initiative, persistence, and strong interpersonal, customer-service, organizational, and technology skills.
Selected applicants will be invited to complete a skills screening as an initial step in the evaluation process.
Anticipated Starting Hourly Rate: Step 1 ($32.25/hour) to Step 3 ($34.88/hour), commensurate with qualifications and experience, with eligibility for annual advancement along the seven-step pay scale.
Preference Date to Apply: Monday, Oct. 19 by 4:30 p.m. The position will remain open until filled, but candidates who apply by the preference date and time will receive priority consideration. Candidates are strongly encouraged to upload a cover letter and resume with their application.
About the town of Falmouth as an employer: The town of Falmouth is a people-centered municipality committed to public service excellence. We strive to foster an inclusive and supportive work culture grounded in professionalism, collaboration, and accountability, and we invest in our employees through ongoing training and professional development opportunities.
We are proud to be an Equal Opportunity Employer and welcome applications from all qualified candidates. All applicants must be able to interact and work effectively and respectfully with individuals and groups of various abilities, cultures, backgrounds, ages, and identities.