Water and Sewer Billing Coordinator

Job Description

The Town of Hopkinton is seeking a detail-oriented, organized, and customer-focused professional to join our Department of Public Works as our Water and Sewer Billing Coordinator.

Do you enjoy working with numbers, solving problems, and helping people? Are you someone who notices when something doesn’t quite add up and enjoys figuring out why? If so, this may be a great opportunity for you!

Schedule: Full-Time, Monday–Friday, 7:00 AM–3:30 PM

Anticipated Hiring Range: $27.60 – $33.12 per hour

Full Salary Range:  $27.60 – $38.64 per hour

This position plays an important role in keeping the Town’s water and sewer billing operations running smoothly. From managing customer accounts and investigating billing discrepancies to helping residents with questions and concerns, the Water and Sewer Billing Coordinator combines financial accuracy, problem-solving, and customer service in a busy municipal office.

Prior experience in water and sewer or utility billing is strongly preferred, particularly experience with customer accounts, billing adjustments, and resolving discrepancies.

Full position description and application instructions: https://groups.google.com/a/hopkintonma.gov/g/jobs/c/6UMUjK8NhXU