Assistant Director of Innovation and Technology

Job Description

The town of Acton is seeking a full-time Assistant Director of Innovation and Technology to join the IT department. This position plays a critical role in supporting daily operations of the Town’s technology environment, helping ensure systems remain reliable, secure, and responsive to the needs of municipal departments. The Assistant Director of IT assists in coordinating IT operations, managing technology projects, and ensuring reliable technology services across town departments. This role serves as the department’s operational lead and works closely with the Director to support infrastructure oversight, vendor coordination, and implementation of technology initiatives. The Assistant Director assists with supervising IT Technicians and the IT Help Desk Technician, coordinating day-to-day assignments and providing technical guidance to staff. The position also serves as a technical resource for complex system issues and collaborates with Town departments to identify and implement technology solutions that improve service delivery.

Minimum of five to seven years of progressively responsible experience in information technology operations, infrastructure management, or systems administration. Experience supporting enterprise systems and coordinating technology projects. Bachelor’s degree in information technology, computer science, public administration, or related field. Or, any combination of education and experience.

For more information, visit actonma.gov/jobs.