Assistant Town Administrator for Human Resources and Constituent Services

Job Description

Join the town of Wakefield as the next Assistant Town Administrator for Human Resources and Constituent Services—an opportunity to apply your leadership skills and human resources acumen in a financially stable municipality with a strong employee base.

The position requires a bachelor’s degree in human resources, business administration, organizational development, or a related field, along with 10+ years of human resources experience, or an equivalent combination of education and experience.

The Assistant Town Administrator manages the town’s classification and compensation plan, including reviewing and updating job classifications. The role oversees recruitment and hiring processes while ensuring compliance with state, federal, and civil service regulations. Responsibilities include maintaining the employee handbook, managing labor relations for seven collective bargaining units, supporting negotiations, and serving as a hearing officer for grievances and disciplinary matters.

This role advises department leaders on personnel policies, provides employee counseling, and helps maintain positive employee and employer relations. Additional duties include overseeing employee benefits administration (health, dental, workers’ compensation, 111F, and deferred compensation), directing employee training and development, assisting with performance evaluations, maintaining HR records, and ensuring effective customer service and responsive community relations.