Job Description

The town of Hopkinton is seeking an experienced public safety dispatcher ready to step into a leadership role overseeing our 24/7 Police and Fire Dispatch Center.

If you have supervisory experience, strong operational skills, and a passion for public safety service, this may be your next career move.

Full-time, exempt position with competitive municipal benefits.

This position oversees daily dispatch operations, supervises full-time and per diem staff, coordinates schedules and certifications, ensures quality assurance, and steps into operations during critical incidents.

We are looking for a leader who:

  • Has deep dispatch experience

  • Can mentor and coach staff

  • Thrives in structured, high-accountability environments

  • Maintains composure during emergencies

  • Understands collective bargaining environments

If you are ready to move from shift supervision to operational leadership, we want to hear from you. Please apply today: groups.google.com/a/hopkintonma.gov/g/jobs/c/4tJ3FQTZAEQ

Region

Hopkinton, Mass.

Population: 19,540

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