Executive Director of Facilities Management – Business Operations

Job Description

University of Massachusetts Lowell
Executive Director of Facilities Management Business Operations

Working in close coordination with campus partners—including the Budget and Controller’s Offices—the Executive Director of Facilities Management Business Operations provides strategic leadership and oversight of fiscal, procurement, administrative, and business services for the Facilities Management Division. This role ensures strong financial stewardship, operational continuity, regulatory compliance, and data-informed decision-making aligned with institutional priorities and a commitment to customer service and continuous improvement.

The Executive Director ensures that all Facilities Management fiscal and business processes align with University policies, procedures, and systems to support an efficient, compliant, and service-oriented organization. The role leads the development, analysis, and reporting of accurate, timely financial and operational data, supporting capital, operating, deferred maintenance, and utility budgets in collaboration with key campus partners.

Responsibilities include oversight of division-wide business and administrative functions, including operational support, equipment and infrastructure management, and procurement processes. The position ensures compliance with University and State regulations while driving improvements in policies, processes, and operational effectiveness. The Executive Director also leads business continuity planning, risk management, and policy development, while fostering strong cross-functional relationships and representing Facilities Management across the University.

Operating with significant independence under the direction of the Associate Vice Chancellor for Facilities Management, and with secondary accountability to the Executive Director of Budget, this role provides analytical, policy, and operational leadership. The Executive Director prepares executive-level reports and insights to support strategic planning and decision-making across the division.

Minimum Requirements: A master’s degree in business administration, financial management, or a related field is required, or a bachelor’s degree with 15+ years of directly related experience.

Candidates must have:

• At least 10 years of progressively responsible financial management experience, including budgeting, analysis, and reporting
• A minimum of 7 years in business management roles with oversight of finance, procurement, and operations
• Seven years of leadership experience with increasing responsibility
• Knowledge of university budget processes, nonprofit accounting, procurement standards, and risk management
• Strong communication, organizational, and interpersonal skills, with the ability to build effective relationships across diverse constituencies
• Demonstrated ability to balance facilities and financial priorities while leading teams and supporting division goals
• Proficiency in relevant business systems, including budget and database software

This is a key leadership role supporting the effective management and continuous improvement of Facilities Management operations.

For full job details, and how to apply, visit Executive Director – Facilities Business Operations