Who is a member?
Our members are the local governments of Massachusetts and their elected and appointed leadership.
Effective public sector supervisors play a central role in delivering high-quality municipal services. They must communicate clearly, motivate teams, resolve conflicts, and manage performance while upholding public-sector standards and expectations.
To support supervisors in strengthening these essential skills, MIIA will offer a six-session “Management Skills for Public Sector Supervisors” training series for MIIA members this spring in partnership with the Public Sector Consortium.
Designed for frontline supervisors with two to 30 years of experience, the series will cover one supervisory practice per session and emphasize skills that support effective daily operations.
The training sessions are scheduled for March 12, 19 and 26, and April 9, 16 and 23 at the Southborough Public Safety Complex in Southborough. Participation is limited to two individuals per municipality.
Topics include recognition and delegation, hiring interviews, teaching new job skills, setting standards, monitoring progress, conducting development discussions, partnering with one’s supervisor, and managing performance issues, including progressive discipline and termination.
The series will be led by Georgianna Bishop, president of the Public Sector Consortium and a former director of workforce development and planning at the U.S. Environmental Protection Agency, and Julia Ross, senior faculty member and curriculum designer for the consortium. Both have extensive experience in leadership development and organizational learning.
MIIA members are eligible for Rewards credits for attending these sessions.
Written by Jennifer Ranz