Full-Time Communications Specialist

Job Description

The Full-Time Communications Specialist role falls within the Communications division and operates under the direction of Communication Supervisors, and under the overall supervision of the Chief of Police. Communications Specialists are tasked with handling incoming calls related to Police, Fire, EMS, Highway, and Animal Control Operations. These calls are processed and dispatched through the Communications Department, utilizing a Computer-Aided Dispatch system (CAD). Communications Specialists are responsible for operating telephone, radio, and computer equipment in accordance with established policies and procedures. Their duties encompass law enforcement inquiries, data entry, cancellations, modifications, and the receipt and dispatch of medical calls utilizing Emergency Medical Dispatch (EMD) protocols.

Compensation:

This position, titled Communications Specialist, is part of the local of the New England Police Benevolent Association, entailing adherence to all provisions within the town of Tyngsborough contract with the Union. The salary range for this role depending on experience and education is $58,668 – $78,025, inclusive of all benefits extended to town of Tyngsborough employees.

Qualifications & Entrance Requirements:

• Possession of at least a high school diploma or GED.
• Flexibility to work various shifts, including nights, weekends, and holidays.
• Proficiency in both oral and written communication.
• Ability to multitask effectively within a high-stress environment.
• Successful completion of a comprehensive background investigation.
• Preferred, but not mandatory, certifications in E911, CPR, EMD, LEAPS, and prior experience with IMC.

Send resume to Human Resources by mail to 25 Bryant Lane, Tyngsborough MA 01879 or email to [email protected]. Deadline for receipt of submissions is August 22.

Please contact the HR department with questions or to view the full job description.

The town of Tyngsborough is an Equal Opportunity Employer.