Who is a member?
Our members are the local governments of Massachusetts and their elected and appointed leadership.
8:30 a.m.
Coffee, Registration, Networking
9 a.m.
Welcome, Introductions and Overview
Ryan McLane, Carlisle Town Administrator and Program Committee Chair
9-10:15 a.m.
Management 101 Roundtables
Experienced managers will facilitate each table, covering topics including ethics, working with elected officials, community engagement and pride, and building a support network. Attendees will have an opportunity to ask questions and get different manager perspectives during this interactive session.
10:15-11:10 a.m.
Integrating Communications Into Decision-Making
Effective communication is no longer an optional add-on for local government leaders — it is a core municipal service essential for building public trust and successfully executing policy. Designed specifically for advancing municipal leaders, this workshop will focus on how to assess, structure, and elevate your community’s communication function when entering a new leadership position.
Amanda Smith, Communications Director, Dedham
Karen Bouret DeMarzo, Assistant Town Administrator, Millis
11:10 a.m.-noon
Managing Managers
Transitioning into the role of Town Manager or Administrator brings a fundamental shift in leadership — moving from managing functional/departmental operations to leading experienced department heads and municipal managers. Panelists will share strategies for shifting from hands-on operational supervision to high-level strategic management, delegating effectively, supporting departmental leaders, and building a cohesive municipal management team.
Jeremy Stull, Town Manager, Mendon
Michael Herbert, Member in Transition
12-1 p.m.
Delivering Performance Feedback
Effective performance feedback is a key component of management, essential for setting high standards and fostering continuous development. This workshop will provide practical guidance and actionable tools to elevate your approach to staff evaluations and ongoing team coaching.
Tatiana Swanson, Director of Human Resources, Needham
1 p.m.
Wrapup and Lunch
Location
Foxborough Community Center, 76 Main St., Foxborough
Contact
MMA Senior Member Program Coordinator Denise Baker
Registration
Register