Thursday - November 7, 2024
8:30 am – 1:00 pm

This event is full, please send an email to registrations@mma.org to join the waitlist.

De-escalation techniques will be the focus of a Women Leading Government meeting on Nov. 7 at Lake Pearl in Wrentham.

Agenda

8:30 a.m.
Breakfast, Coffee and Registration

9:15 – 9:30 a.m.
Welcome and Introductions
Kristi Williams, MMMA President and Westborough Town Manager

9:30 – 10 a.m.
Beating Burnout: Podcast Discussion
An interactive discussion based on two of Boston Globe columnist Shirley Leung’s “Beating Burnout” podcasts (see links below).
Led by: Southborough Assistant Town Administrator Vanessa Hale, Franklin Town Administrator Jamie Hellen, and Millis Assistant Town Administrator Karen Bouret DeMarzo
Beating Burnout: There’s Hope
Beating Burnout: Thinking About Productivity Wrong

10 a.m. – noon
De-Escalation Strategies
This timely program is designed to teach managers, department heads and frontline staff how to proactively manage challenging situations with residents, local officials and other stakeholders in an increasingly volatile political climate.
Jaime Kenny, Esq., Partner, Clifford & Kenny
Caitlin Morey, Esq., Associate, Clifford & Kenny
Jean Haertl, Owner, Safety & Respect at Work

Noon
Lunch
During lunch, Women of Color Leading Government will gather for conversation. All are invited to join them.

Location
Lake Pearl, Wrentham

Contact
MMA Senior Member Program Coordinator Denise Baker, dbaker@mma.org
Massachusetts Municipal Management Association

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