Thursday - March 3, 2016
2:00 pm – 6:00 pm

Agenda

9:30 a.m.
Coffee, Networking, Registration

9:50 a.m.
Welcoming Remarks
Mary Beth Bernard, SPHR, Assistant Town Manager, Foxborough, and MMPA Chair

10 a.m.
Expert Communication: Communication Skills for Working Effectively With Others
Expert communicators are influential, productive, resourceful, and get more of what they want and need. Sounds good, doesn’t it? Attend this training to increase your communication competence with employees, elected officials and your other city/town partners. This dynamic seminar explores: the three parts of sending a message, the three components of active listening, positive statements, persuasion, inserting safety into difficult conversations, and how to avoid avoidance.
• Cally Ritter, LICSW, education and development consultant with AllOne Health

11:30 a.m.
Program Survey Results Presentation
• Joanne Faust, Human Resources Director, Burlington

Noon
Legislative Update
• Katie McCue, MMA Senior Legislative Analyst

12:45 p.m.
Lunch

The registration fee is $40 for MMPA members and $55 for nonmembers.

Download meeting registration form (80K PDF)

Contact
MMA Member Services Coordinator Devon Elizabeth Williams
Massachusetts Municipal Personnel Association

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