Annual Meeting Workshops, Friday Second Session

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Friday, Jan. 19, 2018, 3:45-5 p.m.

1. A Practical Approach to Mitigating Cybersecurity Risks
Room 202, 2nd floor, Hynes Convention Center
Presented by the Massachusetts Interlocal Insurance Association

Hear from a national cybersecurity expert about the different ways that cyber attacks occur in municipalities, as well as critical steps you can take to prevent an attack, and what you should do after a cyber breach happens. Learn about the legal obligations of cities and towns to report cyber incidents, and whether buying cyber risk insurance is enough to mitigate risk.
Seth Berman is is a partner with the law firm Nutter, McClennen & Fish.
Nancy Kiely Fermano is MIIA’s operations manager.
Workshop eligible for MIIA Rewards points

2. Addressing Off-Duty Misconduct in the Social Media Age
Room 203, 2nd floor, Hynes Convention Center
Presented by the Massachusetts Municipal Personnel Association

In the age of social media, how public employees conduct themselves when they’re off-duty has become more important than ever. Managers and human resources directors will learn what is appropriate in a social media policy, and when and how off-duty misconduct rises to a level requiring discipline. This session will discuss best practices for educating public employees on how social media impacts their city or town, and how to implement a social media training in your community.
Lauren Goldberg is a managing attorney with KP Law.
Kevin Sweet is the town administrator in Maynard.
Vanessa Hale is the assistant town administrator in Southborough.
Town of Maynard - Social Media Policy (744K PDF)

3. Combatting Climate Change With Clean Energy
Room 206, 2nd floor, Hynes Convention Center
Presented by the MMA Policy Committee on Energy and the Environment

Communities are increasingly using renewable energy, reducing emissions and becoming more energy efficient as they combat climate change. Many municipalities are already bringing clean energy to their communities through net metering and community aggregation, and have committed to energy efficiency through the Green Communities program and other agreements. Get an update on energy policy and programs and learn strategies to cut emissions and increase energy efficiency, such as installing LED streetlights, using electric vehicles and conserving energy in municipal buildings.
Chris Mason is the energy and sustainability officer in Northampton.
Cammy Peterson is director of clean energy at the Metropolitan Area Planning Council.
Charlie Blanchard is the town manager in Palmer.
MAPC: Clean Energy Group Purchasing (380K PDF)
MAPC: Clean Energy Services (265K PDF)
MAPC: Saving with Green Vehicle Technologies Just Got Easier (413K PDF)
MAPC: Roadmap to Install EV Charging Stations (511K PDF)
Mass Clean Energy Center: Commercial and Multi-Family Clean Heating and Cooling Grants (1.6M PDF)
Combatting Climate Change with Clean Energy: Northampton's Perspective (1.4M PDF)
MAPC: Overview of Clean Energy Opportunities (4M PDF)

4. Hiring and Training a Modern Police Force
Room 200, 2nd floor, Hynes Convention Center
Presented by the MMA Policy Committee on Personnel and Labor Relations

Recruiting and training a dynamic police force that is representative of your community is a challenge made more difficult in Massachusetts because of civil service. Get an in-depth look at the process of how a community exits the civil service program and what that means for future recruitment. Learn about the alternatives to traditional field training officer (FTO) programs that emphasize community policing, with a look at successes across the state.
Brian Kyes is the police chief in Chelsea.
John Petrin is the town administrator in Burlington.
James Boudreau is the town administrator in Scituate.
Workshop eligible for MIIA Rewards points
Burlington: Hiring and Training a Modern Police Force presentation (5.5M PDF)
Chelsea Police Dept.: Hiring and Training a Modern Police Force presentation (4.2M PDF)

5. Not Just for Accountants: Know Your Chart of Accounts
Room 208, 2nd floor, Hynes Convention Center
Presented by the Massachusetts Government Finance Officers Association

The chart of accounts is the backbone of municipal finance. It organizes a city or town’s financial books, including revenue, expense and fund balance accounts. The chart of accounts is not just an issue for your accountant; it’s used by town and school officials, outside auditors and the state. Learn why a user-friendly, well-constructed chart of accounts makes municipal and school finances more transparent and easier to manage. This workshop will also cover best practices in setting up and using a chart of accounts, how it can lose its effectiveness over time, and why a municipality might want to replace its current chart of accounts with a more effective one.
Maryellen Dunn is the deputy superintendent for administration and finance in Brookline.
Wendy Nightingale is the finance director in Easton.
Hannah York is a certified public accountant and manager at CliftonLarsonAllen in Lexington.
Sandy Pooler is the deputy town manager in Arlington.

6. Recruiting a Town Manager in Times of Change
Room 201, 2nd floor, Hynes Convention Center
Presented by the Massachusetts Municipal Management Association

Hiring a town manager is one of the most important things a board of selectmen does. Recruitment can be challenging, especially after a significant event in a community. Hear from managers who were hired following a major change to the town’s charter, the unexpected death of a long-time and well-liked manager, and a turbulent time following the sudden firing of the previous manager. Selectmen who were involved in the recruitment and hiring of managers will offer insight into how they successfully navigated the process.
Eight managers and selectmen.
Bernard Lynch is the managing partner at Community Paradigm Associates and a retired town and city manager.
GovHR: Tips for a Successful Recruitment Process handout (1M PDF)

7. Strong Families Make Strong Communities
Room 204, 2nd floor, Hynes Convention Center
Presented by the Massachusetts Municipal Human Services Council

A direct correlation between municipal leadership and family services may not be obvious at first glance. But just under the surface, the benefits for cities and towns are numerous and substantive. By supporting strong families, cities and towns inherently create a strong socioeconomic system in their communities. Based on a 2013 report by the National League of Cities, this workshop will discuss how cities and towns of all sizes can benefit from supporting families through services geared toward children, older adults and the family unit.
June David-Fors is director of the Youth Commission Office in Northborough.
Fernando Perfas Jr. is assistant director of prevention at the Department of Public Health’s Bureau of Substance Abuse.
Danielle Sutton is director of youth and family services in Westwood.
Andy Robinson is prevention manager at the Department of Public Health’s Bureau of Substance Abuse.
MassDPH 'Strong Families Make Strong Communities' presentation (2M PDF)
Town of Westwood: Strong Families Make Strong Communities presentation (2.5M PDF)
Town of Northborough: Strong Families Makes Strong Communities presentation (1.4M PDF)
NLC Report: Municipal Leadership For Chilldren and Families in Small and Mid-Sized Cities (7M PDF)

8. Successful and Effective Land Use and Zoning Policies
Room 210, 2nd floor, Hynes Convention Center
Presented by the Department of Housing and Community Development

Across the Commonwealth, municipalities face challenges in crafting zoning and land-use policies that meet the needs of their communities, while also addressing issues such as the environment, transportation and others. Local officials are on the front line of these issues and are often caught trying to balance their community’s specific concerns and goals with regional and statewide needs and laws. Learn a variety of local and intermunicipal zoning, planning and policy best practices.
Jeremy Lake is a senior associate of the architecture firm Union Studios.
Chuck Tanowitz is the executive director of the Newton-Needham (N2) Innovation District.
Andrew Vorce is the director of planning in Nantucket.
Chris Kluchman is the director of the housing choice program at the Department of Housing and Community Development.
Workshop eligible for MIIA Rewards points