Who is a member?
Our members are the local governments of Massachusetts and their elected and appointed leadership.
This webinar covers effective conflict management and de-escalation strategies that local officials can use to reduce tensions that can arise with constituents.
• Michael Stuart, Executive Director, AllOne Health
• Katie Gilfeather, EAP Professional and Clinician, AllOne Health
• Bud Dunham, Town Manager, Sandwich (Moderator)
• Effective Conflict Management: De-escalation Strategies – MIIA presentation (2.5M PDF)