This webinar covers effective conflict management and de-escalation strategies that local officials can use to reduce tensions that can arise with constituents.

Speakers:
• Michael Stuart, Executive Director, AllOne Health
• Katie Gilfeather, EAP Professional and Clinician, AllOne Health
• Bud Dunham, Town Manager, Sandwich (Moderator)

• Effective Conflict Management: De-escalation Strategies – MIIA presentation (2.5M PDF)