This webinar reviews how a municipality can create its own guidelines for AI use, using the town of Nantucket as the case study. Recommended audience: chief municipal officials, IT directors, all members

This webinar provides tips and examples of how municipal leaders are currently using artificial intelligence within their roles across various departments. Recommended audience: all members

This webinar reviews how artificial intelligence can fit into municipal work and gives municipal leaders a practical foundation for using it effectively. Recommended audience: All members

This webinar reviews the four key goals of the Minimum Baseline of Cybersecurity for municipalities: employee training, improved threat sharing, cyber incident response training, and securing the technological environment. Recommended audience: IT directors, all members

This webinar reviews how to transform municipal communications work “from scattered to strategic,” including simplifying social media presence, navigating algorithms, and establishing effective social media policies. Recommended audience: communications officials

This webinar covers core financial policies and how municipalities can develop them, providing policy examples and advice. Recommended audience: Finance directors, chief municipal officials

This webinar provides an introduction to using artificial intelligence in municipal work, reviewing generative AI and specific municipal applications. Recommended audience: All members

The Massachusetts Select Board Association discusses strategies for empowering town boards and committee members, including outreach and communication, interviewing and onboarding. Recommended audience: Select board members

The Massachusetts Select Board Association held a virtual workshop with the Massachusetts Moderators Association on Feb. 25 to discuss select board roles and responsibilities relative to town meetings. Recommended audience: Select board members, town moderators

From National League of Cities, International Municipal Lawyers Association, National Association of Counties, Jan. 31, 2025

This webinar reviews important legal considerations for municipal officials when making decisions on holiday displays and decorations. Recommended audience: All members

This webinar discusses how to prepare for “First Amendment audits,” report the interactions, and determine follow-up measures. Recommended audience: Public-facing municipal officials

This webinar reviews how to conduct meetings that promote civil public discourse by developing meeting rules, anticipating contentious issues, creating a climate for respectful deliberation, and managing disruptive behavior. Recommended audience: Town moderators, select board members

This MMCA webinar focuses on the rules and procedures that govern how a city council meeting operates, including the role of “Robert’s Rules of Order” and individual city council rules. Recommended audience: Councillors

This webinar discusses how to build a sustainable document management strategy, prepare files for digitization, and best practices for digitization while complying with Records Conservation Board requirements. Recommended audience: Chief municipal officials, all members

This webinar reviews the U.S. Supreme Court decision in Shurtleff v. City of Boston, best practices for municipal flag flying policies, and how to handle requests from third parties to fly flags. Recommendation audience: Chief municipal officials, select board members, councillors, all members

This webinar covers best practices for agenda preparation, holding hybrid meetings, drafting meeting minutes, establishing expectations, and managing public hearings.   Speakers: • Diane Kennedy, Advisory Committee Member and former Select Board Member, Cohasset • Michael Bettencourt, Select Board Member, Winchester • Attorney Karis North of Murphy, Hesse, Toomey & Lehane • Kim Roy, Assistant…

This webinar shares practical tips for de-escalating public anger, including how to maintain composure and use constructive language, how to respond rather than react, and how the timing of communication makes a difference.

This webinar gives an overview of the recent Supreme Judicial Court decision regarding public comment at local government meetings (Barron v. Kolenda) from a legal and operational perspective, and provides an update on MIIA’s code of conduct policy.

Published by the U.S. Cybersecurity and Infrastructure Security Agency, the U.S. National Security Agency, the U.S. Federal Bureau of Investigation, the United Kingdom National Cyber Security Centre, the Australian Cyber Security Centre, the Canadian Centre for Cyber Security, and the New Zealand National Cyber Security Centre.

This webinar showcases how to use social media as a tool to communicate and engage with communities, while complying with legal requirements.

This webinar reviews guidelines for effective public meeting facilitation, including how to assemble an agenda, manage time efficiently, and respond to unruly attendees in cases where a meeting becomes emotionally charged.

This webinar offers an overview of First Amendment audits and how to prepare for one, including strategies for calmly communicating with auditors, reporting the interaction, and determining follow-up measures.

2022 MMA Annual Meeting and Trade Show webinar: This panel examined ransomware and provided guidance and resources to address it.

Commonwealth of Massachusetts Supplier Diversity Office (SDO)

Presented by the Massachusetts Select Board Association and the Massachusetts Interlocal Insurance Association