Webinar explores public libraries as hubs for civic engagement

An MMA webinar on May 26 with municipal leaders from three public libraries and a representative from the Massachusetts Board of Library Commissioners explored the link between libraries and civic engagement.

“The public library is one of the last truly democratic spaces in America,” said Lawrence Public Library Director Janelle Abreu. “No membership fees, no income test, no political affiliation required. You walk in and it belongs to you.”

In Lawrence, she said, the public library offers voter registration drives, English for Speakers of Other Languages programs, naturalization ceremonies, and telehealth kiosks, where residents can connect with healthcare providers.

Greenfield Public Library Director Anna Bognolo emphasized the importance of a library’s work in responding to community needs.

“We find ourselves increasingly supporting residents who are facing a number of challenging circumstances, from generalized economic hardship to digital inequity, social isolation, language barriers, housing instability, and mental health and substance use challenges,” Bognolo said. “Libraries create accessible opportunities for people to learn, collaborate and address community needs together.”

Smadar Gekow, literacy coordinator at the Stoughton Public Library, highlighted the Literacy Volunteers of Massachusetts program — the only statewide, volunteer tutoring program for adults in Massachusetts who are learning English.

Alysa Hayden, library advisory specialist at the MBLC, began the session by stating that public libraries have an average 300% return on investment to their communities.

Hayden moderated 15 minutes of questions and answers, which addressed inquiries regarding the differences between a community center and a public library, libraries sharing buildings with other departments, and unique staffing structures.

• Libraries: Community Hubs for Civic Engagement (PDF)
• The library as a civic hub – city of Lawrence (PDF)
• Massachusetts Libraries – Snapshot of FY25 (PDF)
• What happens in a Mass. Library when a recession occurs (PDF)
• Literacy Volunteers – Stoughton Public Library (PDF)
• Greenfield Public Library (PDF)